What information do we collect?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, or phone number. You may, however, visit our site anonymously. And you may of course choose to call or email us without taking advantage of the online forms. Any of these methods are fine.
For quality assurance and for the best customer experience, we record and observe anonymous user behavior. These recordings are protected by 256 bit AES encryption and automatically deleted after 90 days. The information collected in this way is not used to contact you and no personal information is retained by this method.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To respond to requests for quotes.
- To personalize your experience (your information helps us to better respond to your particular needs).
- To improve our web site (we continually improve our web site’s functionality based on the information and feedback we receive from you).
- To improve our customer service (your information helps us to more effectively respond to your customer service requests and support needs).
We may. The only cookies used will be those for our shopping cart on this site.
Do we disclose any information to outside parties?
NO. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties (such as Google) who assist us in operating our web site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and never use your information for solicitation or make this information available for other companies to use for solicitation. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our web site These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our web site at your site.